Since 1948, thousands of dentists nationwide have relied upon Darby Dental
as one of the leading distributors of dental supplies. We pride ourselves by
offering the same "one customer at a time" service upon which the company was built.
Every Darby Dental Sales Representative responds to each customer as if he or she
were the only customer. It is this corporate philosophy that has helped build
Darby Dental into one of the largest, most trusted dental distributors in
Our goal is not merely to supply product in a timely fashion. We help our customers
reduce supply costs, increase cash flow, minimize administrative expenses and improve
inventory management by providing an extensive, affordably priced product with unique
and innovative services. Our Sales Representatives and Customer Service personnel
pride themselves on the personalized relationships they have developed that enable
them to better understand the specific needs of each individual customer. It is this
unique relationship, combined with our technological expertise, that distinguishes
Darby Dental from other distributors.
We stock more than 40,000 different products in several strategically located
warehouse and distribution centers across the country to ensure product availability
and reduce inventory costs for our customers. Our distributions centers are among the
most automated in the country utilizing automated product picking, handling, and
shipping technologies such as bar-code scanning and radio frequency systems.
A leader in the use of information technology, we have developed some of the most
innovative and successful Internet systems for online supply purchasing and inventory
management to better serve our customers.
Our customized Internet purchasing Website provides valuable information on products,
purchasing, payments and delivery. Group practices can utilize our Website to monitor
multiple clinics' buying activity. The customer sets the purchasing rules in accordance
with a negotiated contract and can be confident that its individual clinics adhere to
those rules. Real time information is provided to the managing office for approval and
processing. This online system lets group practices manage their purchasing operations
without a major capital investment in hardware and communications equipment.
Recognized as one of the top ten employers on Long Island, Darby Dental has
doubled in size in the last five years. No matter how many new customers we service...
how many new manufacturers we represent... how many new warehouse facilities we open...
we will maintain the four key goals which have led to our success:
World Class Customer Service - we will continue to strive to make each customer
experience with our business one that exceeds their expectations and brings value to
Technology Innovation - we will invest in new ways to create and deliver value to our
customers, suppliers and partners
Partnerships That Last - we will seek to create partnerships that survive the test of
time and create continued loyalty and opportunity
Developing Our People - we recognize that our people are our greatest assets and we
will provide the resources and culture in which they may grow
By maintaining these principles and embracing the opportunities of today's technology,
Darby Dental will continue to serve the customer and maintain its position as one
of the leading distributors in the dental industry.